Document management software and Workflow

Establish clear rules for processing documents to optimize your business processes with DocuWare Workflow Manager. It works with a high-performance graphical user interface named Workflow Designer enabling you to easily create and edit workflows. No need to pay for programming, you can develop simple to highly complex processes by using easy to recognize symbols. You assign: employees, tasks, and define substitution rules in case the employee responsible for that step is out of the office. You also determine which event should set a workflow in motion, for example, storing an incoming invoice. And naturally, you can track all processes.

Greater Efficiency, Nothing is Overlooked

The Workflow Manager lets you combine parallel running tasks in one workflow. Let's take for example an insurance firm whose employees need to process numerous benefit applications every day. Since they work at different locations, they cannot easily forward the applications to other available staff members. With Workflow Manager, every employee has their own task list in which all the applications are listed. As soon as someone selects an application for processing, it is marked ‘allocated’ in everyone’s task list. This ensures that tasks (applications) are only selected by one person and that all applications are processed.

Our 6 Steps to a successful Docuware installation


1. A consulting Approach

At Royal Imaging, we are expert in document management, and look at implementing a total solution for your documents. Not just a document management system, but data extraction, advanced workflow, system integration with existing software (ERP, CRM, Accounting, and more).
We have successfully implemented those systems at Fortune 500 companies, large and medium corporations, as well as government entities. We have been doing it for 20 years.

2. Document Management RoadMap

We help you understand how better document process management reduces costs and drives out inefficiencies. We are here to improve your business operations from workflow efficiency to document indexing, employee collaboration and beyond.
At Royal Imaging, we provide highly efficient start-to-finish guidance, helping you through the stages of assessment and planning to implementation and integration, while also providing the training, support and education that ensure maximum adoption by users.

3. Zero Operations Interruption

We understand that it’s critical to maintain continuity in your business, especially when you’re taking steps to improve operations. Our DocuWare’s certified team deploys your well planned Document Management RoadMap to ensure your business doesn't suffer downtime or workflow disruption.

4. Intelligent Indexing

While your competitors are wasting countless hours filing and retrieving documents, using DocuWare’s Intelligent Indexing technology we can help your employees index and store documents automatically. Our Intelligent Indexing system sets out to learn how your company files documents and then automatically optimizes the indexing process.

5. 360-Degree Integration

To drive positive process improvement throughout your organization, we integrate your document management system with your existing applications. We have successfully integrated ERP, accounting, CRM, existing databases, and even custom programs with Docuware.

6. Easy User-Adoption

Getting the most from your new document management system depends on how quickly your employees start using the technology. That’s why we work hard to optimize the user experience and train your employees according to their needs. We help you define goals for an easy user adoption.





With over 100 installations nationwide, Royal Imaging is one of the premier Docuware integrator and partner.

Task Lists

Task lists provide an immediate overview of all workflow tasks.


The Workflow allows you to work intuitively with documents.


Substitution rules, reminder and escalation management keep business moving forward.


Create your own workflows without the expense of programming.